A little help, whenever you need it
Questions about AmiMali? Here’s a good place to start.
AmiMali is on the App Store for iPad and iPhone. Open it on the App Store.
Say hello
Questions, suggestions or something that could work better? Email support@amimali.com.
For an app issue, include the game, what happened, the app version, and your iPad or iPhone model and system version. Please leave out children’s names, faces, recordings, diagnoses and school records.
Which devices will it work on?
iPad with iPadOS 16 or later, and iPhone with iOS 16 or later (played sideways). Use your finger; an Apple Pencil is optional on iPad. The app is not available for Android or web play.
Is the app free?
Yes. AmiMali is free to download and play, with no advertisements, subscriptions or in-app purchases.
Why does an App Store search for “amimali” show animal apps?
The App Store sometimes corrects “amimali” to “animal”. Search for “ami mali” as two words, use the button on our home page, or scan its QR code.
Does it need an internet connection?
Every game includes its pictures and audio and works offline after installation. Downloading the app, installing updates and opening external websites require internet access.
There’s no sound. What can I try?
Check the volume, Silent Mode and connected headphones. In the app’s Settings, turn Sounds on; home music has its own switch. Use Listen to replay the current prompt.
Can we slow things down?
Yes. Grown-up settings offer manual progression and options for sound and movement. In Picture Questions, Stay stops the next-picture countdown and Previous lets you return for a conversation.
An activity has stopped responding.
Close and reopen the app. Your current round may restart. If it happens again, email us the game and steps that led to the issue. Please avoid including a child’s personal information.